Privacy Policy
Quick Summary
We value your privacy. DigiPehchan does not sell your personal data. Verification documents you upload are encrypted, strictly restricted to compliance personnel, and permanently purged once verified. You retain granular control over which contact details are shown on your public profile.
1. About DigiPehchan
Welcome to DigiPehchan (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how DigiPehchan collects, uses, stores, shares, and protects your personal information when you use our website, mobile application, and related services.
DigiPehchan is a digital identity and business profile platform that enables users to create professional digital profiles, personal business websites, QR-based business cards, appointment booking pages, business promotion tools, and related services.
By accessing or using DigiPehchan, you agree to the practices described in this Privacy Policy.
2. Information We Collect
We may collect the following categories of information:
- Full Name, Mobile Number, Email Address
- Business Name & Business Category
- Profile Photograph & Business Logo
- Address, Website & Social Media Links
- Encrypted Password Credential Logs
- Login Activity & Session States
- Device Details, IP Address, Browser Info
- Cookies and Session Identifiers
Users may also upload business documents for GSTIN or national identification verification.
3. How We Use Your Information
Your information may be used to:
- Create and manage your DigiPehchan account.
- Publish your public business profile and generated mini-site.
- Provide customer support and resolve technical queries.
- Process subscriptions and billing payments via Razorpay.
- Improve platform features, page load performance, and layouts.
- Prevent fraud, secure logins, and comply with legal requirements.
4. Public Information
Certain information that you choose to publish (such as your name, business profile, business contact information, website, social links, gallery, and services) may be visible to visitors through your public DigiPehchan profile.
Attention: You are solely responsible for the accuracy and privacy consequences of the information you choose to display publicly on your profiles.
5. Payment Information
Payments are processed through trusted third-party payment service providers. DigiPehchan does not store your complete debit card, credit card, UPI PIN, or banking credentials on its own servers.
6. Document Verification
Users may voluntarily upload identity or business verification documents. These documents are used solely for verification purposes and are not made publicly available unless expressly authorized by the user or required by law.
8. Data Security
We implement reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
Note: While we strive to protect user information, no method of internet transmission or electronic storage is completely secure.
10. User Rights
Users may:
- Access their profile information.
- Update or correct their information from the dashboard.
- Delete content they have uploaded (e.g. catalog files, gallery images).
- Request deletion of their account, subject to applicable legal or contractual obligations.
11. Data Retention
We retain information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, enforce agreements, or for other legitimate business purposes.
12. Third-Party Services
Our platform may integrate with third-party services such as payment gateways, cloud storage providers, analytics tools, communication services, and authentication providers. These third parties have their own privacy policies governing their services.
13. Children's Privacy
DigiPehchan is not intended for children under the age of 18 without the consent of a parent or legal guardian. If we become aware that personal information has been collected in violation of this policy, we will take reasonable steps to delete it.
14. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised Effective Date. Continued use of the platform after such updates constitutes acceptance of the revised Privacy Policy.
15. Contact Us
If you have any questions regarding this Privacy Policy or your personal information, please contact us:
16. Governing Law
This Privacy Policy shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from or relating to this Privacy Policy or the use of DigiPehchan shall be subject to the jurisdiction of the competent courts located in the place where DigiPehchan's principal office is situated, unless otherwise required by applicable law.